The City of El Paso's Department of Information & Technology Services has been working on an upgrade to the telephone system that will allow for standardization and cost savings, a City spokeswoman said Wednesday afternoon.
Because of this the City will have new phone numbers for all City departments. The process will begin this Friday and will continue over the next 24 months.
The new City prefix will be (915) 212-XXXX. As phone numbers change the public will be notified and new numbers will be posted on the City’s homepage www.elpasotexas.gov. Additionally, to allow for a smooth transition and time for staff and the public to become familiar with the new phone numbers, the old phone numbers will continue to work for another 5-6 months but everyone is encouraged to begin using the new 212-XXXX phone numbers.
The first areas scheduled to receive the new phone numbers are:
Friday, November 8, 2013 One- Stop-Shop 811 Texas
Main number (915) 212-0104
Fax number (915) 212-0105
Friday, November 15, 2013 Consolidated Tax Office 221 N. Kansas
(Wells Fargo Building)
Main number (915) 212-0106
Fax number (915) 212-0107